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Full Time Positions
Public Services Associate
Hours/week: This is a full-time position which requires 37.5 hours/week; schedule includes mornings, afternoons, evenings, and weekends.
Salary: $17.50 per hour DOQ
Description: The Villa Park Public Library seeks qualified candidates for a full-time Public Services Associate, with a primary focus on Adult Services. We are looking for an energetic self-starter who functions well both independently and as part of a group, and possesses a strong work ethic.
Job duties:
- Typical desk duties include answering reference questions, readers’ advisory services, providing computer support/troubleshooting, checking items in and out, assisting patrons with accounts.
- Coordinating, planning, and implementing programs and services for adults
- Assisting patrons of all ages with identifying and locating materials
- Providing instructional support and troubleshooting for use of the library’s public technology and electronic resources
- Participating in the creation and maintenance of physical and virtual book displays, booklists, book reviews and other promotional materials
- Assisting at Youth Services Desk for approximately 4 hours per week
- May serve as a Passport Acceptance Agent and/or notary public
Minimum qualifications:
- High School diploma required; Bachelor’s degree from an accredited institution preferred.
- Competency in MS Office products required.
- Proficiency using Internet, email, online searching, and Windows operating systems.
- Demonstrated ability to communicate well in English, both orally and in writing, required.
- One year of customer service experience preferred.
- Preference will be given to candidates with Spanish language skills.
Benefits:
- Health, dental, and vision plan
- Vacation, sick, personal, and holiday benefits
- Participation in Illinois Municipal Retirement Fund (IMRF) pension plan
To apply, please send a cover letter and resume to:
Sean Birmingham, Public Services Manager
Villa Park Public Library, 305 S. Ardmore Avenue, Villa Park, IL 60181
sbirmingham@vppl.info
Phone: No phone calls, please.
Fax: (630) 834-0489
Part Time Positions
Circulation/Outreach Assistant
Hours/week: 14 hours / week
Current Schedule: We are looking for a candidate who has a flexible schedule to help cover morning, afternoon, and evening shifts. The schedule will include:
-
- A minimum of one evening shift per week.
- Saturdays (on a rotational basis): 9:00 a.m. – 5:05 p.m.
- Sundays (on a rotational basis) 12:45 p.m. – 5:05 p.m.
Salary: $16.00 / hour
Job duties include:
- Assists patrons at the service desks. Duties include, but are not limited to, circulating library materials, issuance of library cards, answering telephones, and collecting fines and fees.
- Provides direct assistance to patrons with information regarding library materials, computer catalogs, electronic resources, the Internet, equipment, and services.
- Receives and physically processes requests from patrons for library materials available from this library’s automation system and OCLC.
- Distributes incoming mail.
- Assists Department Head with outreach activities and represents the library at community events.
- Processes donated materials for inclusion in the collection, outreach giveaways, or book fundraisers.
- May create and maintain book displays.
- May serve as Passport Acceptance Agent.
- May shelve library materials in correct locations and maintain shelving areas so patrons and staff can locate materials.
- Cooperates as a team member with the library staff in performing any duties essential to the achievement of effective library operations.
Minimum qualifications:
- High school diploma required.
- Competency in MS Office products required.
- Ability to express self well in English, both orally and in writing, required.
- Bachelor’s degree from an accredited institution preferred.
- One to two years of customer service experience preferred.
- Fluent Spanish language skills preferred
To apply: Applications are available at the first floor Service Desk and online at:
https://www.vppl.info/library-info/library-job-openings
Applications will be accepted until the position has been filled. Inquiries may be directed to Kandice Krettler, Deputy Director & Head of Circulation/Outreach Services via email at kkrettler@vppl.info or via phone at (630) 834-1164 ext. 107.
Public Services Associate in Adult Services
Hours/week: 16 hours per week
Salary: $17.00 per hour
Description:
The Villa Park Public Library seeks a versatile, service-oriented person to become our new Public Services Associate. We are looking for individuals who are energetic, organized, and excited about working with patrons of all ages. Strong technology skills are required, as is the ability to provide assistance both one-on-one and through group instruction.
The job includes working at our Service Desks. Typical desk duties are answering reference questions, providing tech support/troubleshooting, and handling program registrations. Also included are some circulation responsibilities such as checking items in and out and assisting patrons with accounts.
Candidates must have a High School diploma; a Bachelor’s degree from an accredited institution is preferred. Competency in MS Office products is required. Preference will be given to candidates who have previous work experience with customer service, and libraries and technology. Those who speak Spanish are also strongly encouraged to apply.
The Public Services Associate position averages 16 hours a week. The position requires 11 hours scheduled from Monday–Thursday every week, subject to change with the needs of the library; one Saturday shift every other week from 9 am–5 pm; and one Sunday shift every other week from 12:45–5 pm during the months of October through April.
To apply, please send a cover letter and resume to:
Sean Birmingham, Head of Public Services
Villa Park Public Library
305 S. Ardmore Avenue
Villa Park, IL 60181
sbirmingham@vppl.info
Phone: No phone calls, please.
Fax: (630) 834-0489