The Library now offers automated locker service for hold pick-ups 24/7!
Please note: This is a pickup service only – all materials must be put on hold prior to pickup.
You will need to speak to a staff member to have your library card account updated to reflect locker pickup prior to using this service. Please visit the Library in person, or call (630) 834-1164.
Patrons may place holds by logging into their SWAN library card account via the library catalog, by emailing our staff at firstname.lastname@example.org, by calling the library at (630) 834-1164, or visiting the Library in person.
When your items are ready to be picked up, you will receive an email from LuxerOne (our locker service) providing you with a six-digit code and a QR code which can be used to open the locker 24 hours a day, seven days a week.
How does Library Locker Pickup work?
Place holds on books, CDs, DVDs, and other items using the online catalog. You will receive an email when your items are ready for pick-up. Please note: All library materials will be checked out to your library card account just before they are placed into the locker. You will be provided with a printed receipt or emailed receipt depending on how your library card account is set-up.
You can also call or email the library to place holds on items (please see above options for placing holds).
When you arrive to pick-up your items, park in the parking lot, and walk up t0 the automated lockers. The lockers are located to the East of the front doors. You will need your personalized six digit code and/or QR code sent to your email account. LuxerOne also offers an app you can download for your device.
What measures are you taking to ensure the safety of community members and library staff?
Library staff wear masks and gloves when handling library materials, and are adhering to the strictest guidelines from the CDC. All materials are quarantined for one week prior to circulating, following best practices around sanitizing surfaces.
Can I return my items to the library?
Yes, please return items in the library book returns. The Drive-Up Book Return is open, and during Library hours we have a walk-up book return just outside of our front doors and also in the building right across from our First Floor Service Desk. The book returns are emptied throughout the day by staff wearing masks and gloves. All items returned are quarantined for one week before being returned to circulation. Items will remain on patron library accounts while in quarantine. Items will automatically renew (if they are eligible) and no fines will be charged during this process.