DuPage County residents affected by recent flooding are eligible to apply for FEMA disaster assistance. Residents can apply online at www.disasterassistance.gov, or by calling 1-800-621-FEMA (3362). The toll-free telephone number will operate from 6 a.m. to 9 p.m. CDT, seven days a week.
Within the next few days, a disaster recovery center (DRC) will also be available for residents who wish to apply for assistance, in-person. Please note that the assistance offered via the DRC locations is identical to assistance available to residents who register via the phone number or website listed above. As such, it may be much easier for residents with telephone or Internet access to apply directly via phone or Internet, as opposed to waiting for a DRC location to open, traveling to the DRC, waiting in line at the facility, etc. Once the location of the DRC is selected by FEMA, it will be posted on www.ProtectDuPage.org.
In most cases, a FEMA inspector will contact applicants within a few days of registering to arrange a visit to their damaged home or apartment. A FEMA inspector will always have an official badge visible during the inspection. Residents should request to see identification before allowing the inspector to enter their homes.
Applicants who qualify for FEMA assistance will receive a federal government check or the funds will be directly deposited into their designated bank account. A separate letter also will be sent to eligible recipients, explaining how they may use the funds.
For additional information regarding Individual Assistance and Public Assistance, including the location of the FEMA Disaster Recovery Center (once it is selected by FEMA), please monitor www.ProtectDuPage.org and/or www.Facebook.com/ProtectDuPage.